SFA

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Question:
SFA

Answer:
SFA (sales capability Automation) is a customer relationship management CRM system, a business component. SFA is in the sales process, for each customer, each one marketing opportunities, based on a personnel action for each of science, quantitative management; can effectively support the sales director, sales customer management, sales opportunity tracking; be able to effective marketing specifications, to achieve the team work together. SFA in Europe and America for over 10 years of application history, is an essential tool for corporate sales management.
SFA manage the complete customer life-cycle
sales not only for tracking sales opportunities, but also including the management of sales leads, target customer identification, cultivation and mining sales opportunities, sales opportunity tracking, order execution, customer relationship maintenance, is a constant cycle of the complete life cycle. In different states, different stages have different needs of customers, the staff needed to meet their needs, and methods are different. An effective sales management, its more important…